Contact Us

Effective May 21st, 2026

Your Privacy Matters to Us

This Privacy Policy describes how our hair salon, located in and operate under the laws of the State of Arizona, collects, uses, and protects your personal information.

I. Information We Collect

We may collect the following types of personal information when you visit our salon, book an appointment, or interact with us online:

• Contact Information — Full name, phone number, email address, and mailing address.

• Appointment Details — Service preferences, appointment history, stylist preferences, and scheduling information.

• Payment Information — Credit/debit card numbers and billing details processed through secure, PCI-compliant payment processors. We do not store your full payment card information on our systems.

• Health & Allergy Information — Any allergies, sensitivities, or scalp/skin conditions you voluntarily disclose to ensure safe and effective services.

• Photographs — Before-and-after photos taken with your explicit consent for portfolio or marketing purposes.

• Online Activity — If you visit our website, we may collect IP addresses, browser type, device information, and browsing behavior through cookies and similar technologies.

II. How We Use Your Information

Your personal information is used for the following purposes:

• To schedule, confirm, and manage your appointments.

• To provide personalized hair care services tailored to your preferences and needs.

• To process payments and issue receipts.

• To communicate with you regarding appointment reminders, promotions, or policy updates.

• To maintain records of services provided for quality assurance and continuity of care.

• To improve our services, operations, and customer experience.

• To comply with applicable federal, state, and local laws and regulations.

III. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers — With trusted third-party vendors who assist us in operating our business (e.g., appointment scheduling software, payment processors, email marketing platforms), subject to confidentiality obligations.

• Legal Requirements — When required by law, regulation, court order, or governmental authority, including compliance with Arizona Revised Statutes.

• Business Transfers — In the event of a merger, acquisition, or sale of salon assets, your information may be transferred as part of that transaction.

• With Your Consent — When you have given explicit permission, such as sharing before-and-after photos on social media.

IV. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure storage systems, and restricted access to personal data on a need-to-know basis.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection.

V. Your Rights Under Arizona Law

As an Arizona resident, you have certain rights regarding your personal information:

• Right to Access — You may request a copy of the personal information we hold about you.

• Right to Correction — You may request that we correct inaccurate or incomplete personal information.

• Right to Deletion — You may request that we delete your personal information, subject to certain legal exceptions and record-keeping requirements.

• Right to Opt Out — You may opt out of receiving promotional communications at any time by contacting us or using the unsubscribe link in our emails.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe, and no later than 45 days as may be required by applicable law.

VI. Arizona Consumer Data Privacy Act (ACDPA) Compliance

In compliance with the Arizona Consumer Data Privacy Act (effective September 2024), we affirm the following:

• We do not sell your personal data.

• We do not use your personal data for targeted advertising without your consent.

• We do not process sensitive data — including health-related information you disclose — without your explicit consent.

• You have the right to appeal any decision we make regarding your privacy rights request. Appeals may be submitted by contacting us directly.

VII. Cookies & Online Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

We do not currently respond to "Do Not Track" signals from web browsers due to the lack of a uniform industry standard. However, we honor any opt-out preferences you communicate to us directly.

VIII. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Appointment and service records are generally retained for a minimum of three (3) years for business continuity and regulatory compliance. Upon your request for deletion, we will securely dispose of your data in accordance with our retention schedule and legal obligations.

IX. Children's Privacy

Our services may be provided to individuals under the age of 18 with the consent of a parent or legal guardian. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

X. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

XI. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Rachel’s Hair Salon

111 S Dobson Rd. Suite 110 Mesa, AZ. 85202

Phone: (480) 525-4567

Email: Support@rachelhairsalonmesa.com

© 2026 Rachel’s Hair Salon. All rights reserved. This policy is governed by the laws of the State of Arizona.

Privacy Policy